Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Last Updated: July 21, 2025
1. Introduction
Welcome to EMarket Zone (“we”, “us”, “our”). We prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, use our digital products, or contact us.
2. Information We Collect
We may obtain:
- Personal Data: Name, email, billing address, phone number during registration or purchase.
- Tax & Payment Data: Transaction details, billing info such as payment method.
- Technical Data: IP address, browser type, device details, analytics via cookies.
3. How We Collect Data
- Directly: During order placement or support requests.
- Automatically: Through cookies and analytics tools when the site is accessed.
4. Purpose of Use
- To process transactions and manage your account.
- To provide technical support, resolve product issues.
- To enhance your experience through site analytics and improvements.
- To send service-related emails (e.g. purchase receipts, updates, policy notices).
5. Legal Basis (DPDPA 2023)
We process personal data lawfully under:
- Contractual necessity (processing your orders).
- Legal obligations (billing records; compliance).
- Consent for marketing or promotional communication (optional, with clear opt-out).
6. Data Sharing & Disclosure
We do not sell your personal data. We may share data with:
- Service providers (e.g. payment gateways, hosting, analytics).
- Law enforcement if legally required.
7. Data Security
We employ industry-standard protection—encryption (HTTPS), secure servers—to safeguard your data. However, no online data transmission is fully risk-free.
8. Retention
Personal data is kept only as long as necessary for transaction fulfilment, legal compliance, or until you request deletion.
9. User Rights
Under DPDPA‑2023, you have the right to:
- Access, correct, or delete your data.
- Withdraw consent for non-essential processing.
- File a grievance with our Data Protection Officer (details below).
10. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors.
11. Cookies & Tracking
Our site employs cookies and similar technologies to track usage, performance, and improve functionality. You can disable cookies via your browser settings.
12. Policy Updates
We may update this policy to comply with legal changes. We will notify via email or prominent site notice.
Contact & Grievance Officer
Email: hi@emarketzone.in
You may lodge concerns or complaints, and we will respond within a reasonable timeframe.
